1. Agreement to Terms

Welcome to RRC Termite & Pest Control Inquiry! By accessing and using our inquiry page, you agree to comply with and be bound by these Terms and Conditions. Your use of RRC Inquiry is subject to the Philippine Data Privacy Act of 2012 (DPA 2012) and other relevant laws. These Terms govern your use of the inquiry form, the accuracy of information you provide, and how we may process your submitted data. You agree to:

• Use the inquiry page only for lawful purposes.
• Provide truthful, accurate, and current information.
• Refrain from submitting harmful, offensive, or unsolicited content.

If you do not agree to these Terms, you must not submit any inquiries or otherwise use the inquiry page. By proceeding, you acknowledge that you have read, understood, and accepted these Terms.

2. Definitions

• “RRC Inquiry” – The official online platform of RRC Termite & Pest Control, provided for submitting inquiries, viewing bookings, bills, and booking schedules.
• “User” – Any individual accessing RRC Inquiry, including customers, inspectors, and administrators.
• “Personal Data” – Information that identifies or can identify a person, as defined under the DPA 2012.
• “Services” – The inquiry-related functions including submission of inquiries, viewing of bookings, bills, and schedules.

3. Purpose of the Inquiry Page

This page is provided solely for users to submit inquiries, view their bookings, bills, and schedules. It is not intended for placing orders, entering into contracts, or seeking emergency assistance unless explicitly stated otherwise.

4. Information Accuracy

You agree that all information submitted is accurate, current, and complete. You are responsible for maintaining the confidentiality of any account or contact information and notifying us immediately of any unauthorized use.

5. Use Restrictions

• Submitting offensive, discriminatory, defamatory, or harassing content.
• Uploading or sharing harmful, dangerous, or spam content.
• Using automated systems or bots to send inquiries.

We reserve the right to decline inquiries that violate these guidelines or block repeat offenders.

6. Privacy & Data Use

Any personal data you submit will be processed in accordance with our Privacy Policy. We keep data only as long as necessary to respond to inquiries and for legitimate business purposes.

7. Intellectual Property

All content of the inquiry form and related materials is our property or licensed to us. You may not reproduce, distribute, modify, or create derivative works from it without written permission.

8. Disclaimer of Warranty

The inquiry form is provided “as-is” and “as-available.” We make no warranties—express or implied—regarding its accuracy, reliability, or availability. All inquiries submitted are at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the inquiry page, even if we have been advised of the possibility of such damages.

10. Modification and Interruptions

We reserve the right to modify, suspend, or discontinue the inquiry page at any time, with or without notice. We are not liable for any interruptions or errors and may revise these Terms at our discretion.

11. Governing Law

These Terms are governed by the laws of the Republic of the Philippines. Any disputes will be subject to the jurisdiction of Philippine courts.

12. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes agreement to those revisions.

13. Severability

If any provision is found unenforceable, the remainder will remain in effect to the fullest extent permitted by law.

14. Contact Information

Email: rrctermiteandpestcontrol@gmail.com
Address: #33 Kaligatasan Street, Brgy. Holy Spirit, Quezon City, Philippines

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Privacy Policy — Inquiry Page

Last Updated: August 19, 2025

RRC Termite & Pest Control respects your privacy and is committed to protecting your personal data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. This Privacy Policy explains how we collect, use, store, and protect your information when you use our inquiry page.

1. Collection of Personal Data

When you use the RRC Inquiry page, we may collect personal data such as:

• Name
• Contact number
• Email address
• Details of your inquiry, bookings, bills, and schedules

2. Purpose of Data Collection

• To respond to your inquiries
• To allow you to view your bookings, bills, and schedules
• To improve our services and customer experience
• To comply with legal and regulatory requirements

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except when required by law, regulation, or competent authority.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes stated above, and as required by applicable laws and regulations.

5. Data Security

We implement appropriate organizational, physical, and technical measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

6. User Rights Under the DPA 2012

• The right to be informed
• The right to access
• The right to rectification
• The right to object (in certain cases)
• The right to erasure/blocking when no longer necessary
• The right to data portability
• The right to lodge a complaint with the NPC

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, technology, or business practices. Any updates will be posted on this page with a new effective date.

8. Contact Information

Email: rrctermiteandpestcontrol@gmail.com
Address: #33 Kaligatasan Street, Brgy. Holy Spirit, Quezon City, Philippines